Shipping & Delivery Policy
Thank you for shopping with VLVYN. We are committed to delivering your order in a timely, safe, and efficient manner. Please read our Shipping & Delivery Policy carefully to understand how and when your order will be processed and shipped.
1. Domestic Shipping Only
We currently do not offer international shipping.
Orders are shipped within India only, based on the delivery address and pincode provided at checkout.
2. Order Processing Time
All orders require a processing time of up to 3 business days (excluding Sundays and public holidays).
During peak periods, sales, or special promotions, processing may take slightly longer. We appreciate your patience during such times.
3. Courier Partners
We ship through the most reliable courier services available for your pincode to ensure faster and safer delivery.
Our logistics partners are selected based on performance, coverage, and delivery speed.
4. Estimated Delivery Time
After processing, delivery time may vary depending on your location. Generally:
Metro Cities: 2–5 business days
Non-Metro Areas: 4–7 business days
Delivery timelines are estimates and may be affected by unforeseen events such as weather conditions, courier delays, or regional issues.
5. Shipping Charges
Shipping charges, if any, will be mentioned at checkout before you complete your order.
Free shipping may be available on select orders or during promotional periods.
6. Order Tracking
Once your order is shipped, you will receive a tracking number and courier details via email/SMS.
You can track your order using the tracking link provided or by visiting the courier’s official website.
7. Delivery Issues
Please ensure your delivery address and contact details are accurate at the time of placing the order.
In case of failed delivery attempts due to incorrect address, unavailability, or customer refusal, re-delivery charges (if applicable) may be levied.
If your package is delayed or lost, please contact our customer support at [insert email/contact number], and we’ll be happy to assist you.
8. Contact Us
If you have any questions about shipping, delivery, or order tracking, feel free to reach out to us.
Thank you for choosing VLVYN – Where Comfort Meets Confidence.
We look forward to delivering happiness to your doorstep!