VLVYN – Terms & Conditions
Welcome to VLVYN. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing any order or using our services.
1. General Information
The website www.vlvyn.in (or your applicable domain) is owned and operated by VLVYN.
By using this website, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian.
2. Product Information
All products listed are described to the best of our ability. However, we do not guarantee that product descriptions, images, colors, or other content are 100% accurate due to possible variations in screen settings, lighting conditions, and photography.
We reserve the right to change or discontinue products at any time without notice.
3. Orders & Payments
Orders are confirmed only after full payment is successfully processed.
We reserve the right to refuse or cancel any order at our sole discretion, including those that appear to be fraudulent or in violation of our policies.
Prices are subject to change without notice. All prices are inclusive of applicable taxes unless stated otherwise.
4. Shipping & Delivery
Orders are shipped to the address provided by the customer at checkout. Please ensure all information is accurate.
Delivery timelines are estimates and may vary due to unforeseen circumstances. VLVYN is not responsible for delays caused by third-party logistics partners.
5. Returns & Refunds
Returns are only accepted within 5 days of delivery and are subject to the terms outlined in our Return Policy.
Used items, especially panties, are non-returnable due to hygiene reasons.
An unedited unboxing video is mandatory to initiate any return request.
Original packaging and invoice are required for all returns and refunds.
Slight color or design differences due to photography or lighting do not qualify for returns.
For size-related issues, we offer replacements based on availability. If unavailable, a refund will be issued upon receiving the original product.
6. Intellectual Property
All content on the VLVYN website including images, logos, text, product designs, and graphics are the exclusive property of VLVYN and are protected by intellectual property laws.
No part of the site may be reproduced, copied, or exploited without our express written consent.
7. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and safeguard your information.
8. Limitation of Liability
VLVYN shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
In case of any dissatisfaction, the sole remedy available to the customer is in accordance with our return and refund policies.
9. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of [insert your country/state].
Any disputes shall be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal.
10. Changes to Terms
VLVYN reserves the right to update or modify these Terms & Conditions at any time without prior notice.
Continued use of the website after such changes constitutes your acceptance of the new terms.
If you have any questions about these Terms & Conditions, feel free to contact us
Thank you for choosing VLVYN – Your Comfort. Your Style. Your Confidence.